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Thanks For The Feedback
Douglas Stone and Sheila Heen
2014, 348 pages
Nonfiction
We receive feedback all the time – from friends, co-workers, bosses and even our kids. It is not always easy to accept feedback with grace, but it does provide an opportunity to learn and grow. The authors of this book, who also wrote Difficult Conversations, have worked with corporations, governments and families to examine what helps us accept feedback as a learning opportunity and what gets in the way. They believe that receiving feedback can be taught, and all of us can understand how to learn effectively. They identify three main types of feedback and discuss triggers that get in the way of receiving feedback. Their practical advice is backed by the latest insights in neuroscience and psychology and is presented in a clear, readable manner. This book is sure to help inpiduals and organizations understand the importance of learning how to receive feedback in a way that helps learning.
